FOR YOUR INFORMATION – The Town of Marlinton phone system has been in and out of service at random periods, this summer. When service of out-going calls was restored, there often remained an inability to accept incoming calls. While trying to address the issue of failure to receive in-coming calls, we discovered voicemails have been lost in the system and remain unretrievable. It is a wonder to me that we have not had more complaints.
Regardless, the current town phone system is more than a decade old, and the issues have been consistent enough these last months, that a replacement phone system is in the works.
The updated system will have new features that should improve communications. For instance, the ability to transfer a call from the office to the water plant, and yet save monthly charges. Also, phone system representatives have assured the Town of a smooth transition and should be completed within the next 45 days.
Meanwhile, if you have called and left a message, in the last two or three weeks, call again. We have not received your message. Remember you can go to the web-page at townofmarlintonwv.com for a citizen concern form or email.
Again, we thank you for your patience.
Sam